Healthcare providers strive to provide red-carpet service for patients, but many fall short when it comes to the patient financial experience. Patients often feel confusion and frustration about the complexity of billing and payments, and one major contributing factor is lack of upfront transparency regarding patient liability for out-of-pocket costs. In this webinar, revenue cycle leaders from Forvis Mazars and Johnson Memorial Hospital explore how hospitals can develop a roadmap for improving patient liability strategy with key components including employee communication training and improved technology capabilities that help improve accuracy, timeliness and patient experience. Sponsored by: Forvis Mazars