What Happened? Patient Safety and Risk Management Tips Through Case Studies (W4035)

Date: September 24, 2024
Time: 9:00 a.m. – 10:30 a.m.
Cost: $195 to NHA members (Per hospital, no charge for additional lines.)

Course Curriculum:
This program will address common patient safety events that lead to patient harm. Information on medical errors and the importance of a culture of safety will be addressed in this webinar.
Patient care errors typically result from more than one contributing factor including people and processes. This program will cover the diverse types of harm and common error-prone situations.
The webinar will cover five patient care cases and include patient safety and risk management suggestions correlating with the Centers for Medicare & Medicaid Services (CMS) conditions of participation.
Learning Objectives:
• Recall data and statistics regarding medical harm, including costs per year.
• Recite basic definitions when discussing error, adverse event and negligence.
• Describe patient safety and risk management techniques to identify and prevent
recurrence of adverse events.

Speaker: Laura A. Dixon, BS, JD, RN, CPHRM

Laura A. Dixon served as the director of risk management and patient safety for the Colorado Region of Kaiser Permanente. Before joining Kaiser, she served as the director of facility patient safety and risk management and operations for COPIC from 2014 to 2020. In her role, she provided patient safety and risk management consultation and training to facilities, practitioners, and staff in multiple states.

Dixon has more than 20 years of clinical experience in acute care facilities, including critical care, coronary care, peri-operative services, and pain management. Before joining COPIC, she served as the director, Western region, patient safety and risk management for The Doctors Company in Napa, California. In this capacity, she provided patient safety and risk management consultation to the physicians and staff of the western United States

As a registered nurse and attorney, Dixon holds a Bachelor of Science degree from Regis University, RECEP of Denver, a Doctor of Jurisprudence degree from Drake University College of Law, Des Moines, Iowa, and a Registered Nurse Diploma from Saint Luke’s School Professional Nursing, Cedar Rapids, Iowa. She is licensed to practice law in Colorado and California.

This speaker has no real or perceived conflicts of interest that relate to this presentation.