This Event is Sponsored by the American Institute of Healthcare Compliance.

DISPELLING MYTHS ABOUT HEALTHCARE INVESTIGATIONS

Speaker is Investigator & Author Meric Craig Bloch, J.D.

This online webinar covers the following key topics:
• Interviewing the Implicated Employee
• How employees misunderstand the goals and standard techniques in the investigation process.
• Effective responses to misconceptions so that you can message your role effectively in your organization.
• Ways an investigator can manage the expectations of other employees when they are asked to participate in the investigation process.

Learning Objectives
• To identify the common misconceptions about the investigation process to improve your internal messaging.
• To learn that misconceptions arise from the absence of positive messaging and can harm the credibility of your investigation process.
• To consider how to manage expectations of investigation participants so that they, among other things, can advocate for and explain to others how they felt about their part of the investigation process.

Who Should Attend?
This educational webinar is for anyone who is involved or will be involved, in investigating or handling complaints related to health care compliance matters.

Attend?
Compliance in health care is complex. And, from time to time, an employer will need to investigate – formally or informally – concerns about an employee’s workplace behavior. If your organization has a hotline and other reporting channels to give employees a way to speak up, this is only half of the equation.
The other half is thoroughly addressing – and when necessary, fully investigating – allegations once they have been reported.
Investigating and resolving an allegation correctly strengthens and protects your organization. A proper investigation gives management needed information and a factual basis on which to make its decisions. It also reinforces both the fairness of the employee discipline process and your commitment to learning about employee concerns.
The objectives and scope of investigations vary widely, but its overriding purpose is always to find out the relevant facts. Each investigation may be unique and handled differently, following standard techniques can help you investigate in a fair, transparent, and consistent manner.
This module identifies common misconceptions about investigations and explains the truth. Each participant will receive an infographic of the “Rules for Investigators” that contains useful advice for investigators.

AIHC Credentialed Members Earn 1 CEU
This webinar has been approved for 1 continuing education unit by the American Institute of Healthcare Compliance for ALL AIHC Certified Professionals. This continuing education unit may be applied towards the Core Category for all credentials or 1 CEU toward the Ethics requirement.