Dates: Wednesday, September 6, 2023
Time: 1:00 p.m. – 2:30 p.m. CT

Speaker:
Denise Smith, RN, MS, CLNC, HACP, Senior Consultant, Courtemanche & Associates

Cost: $195 to NHA members (Per hospital, no charge for additional lines. Those individuals interested in viewing the recording must register separately at the Zoom link prior to the start of the webinar. Zoom will send each individual registered an email containing an access code to view the recording.)

Course Curriculum
An effective Medical Staff is critical to ensure safe patient care and positive healthcare outcomes. However, it is essential that these Providers are properly vetted through a sound credentialing and privileging process. Likewise, the evaluation of Provider performance is key to ensure alignment with the standards set by the Medical Staff. This presentation will cover major areas of concern for these processes that are found by regulatory surveyors and recommendations for mitigating actions.

Speaker Bio:

Denise Smith is a Senior Consultant with Courtemanche & Associates. In this role she is responsible for assessing healthcare organizational readiness for licensing, certification, accreditation, and regulatory compliance. She has extensive knowledge in the requirements of The Joint Commission, DNV, and Centers for Medicare and Medicaid services including knowledge in their survey process, auditing approach and survey outcome determination. She also has knowledge and experience in AAAHC and other regulatory and accreditation organizations. She assists organizations with survey preparation, educational needs, post survey activities, patient safety strategies and quality improvement initiatives. Denise has more than 40 years of experience and expertise in Infection Prevention, Sterile Processing, Legal Nurse Consulting, Quality and Resource Management, Clinical Education, in acute inpatient and outpatient care settings.

Continuing Education:

Courtemanche & Associates is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. Nursing continuing profession development credits will be offered.