The “NCIHC On the Road” national tour kick-off event will be a live webinar exploring legal and regulatory requirements around language access in healthcare, as well as implications for patient safety and care experience. Distinguished subject matter experts will present insights and guidance on what programs and services need to be in place in healthcare organizations large and small to provide meaningful access to linguistically diverse populations. The webinar recording will be made available free of charge to hospitals and to the public as part of a NCIHC toolkit for building language access infrastructure in healthcare organizations.

Invited Panelists:
Bruce L. Adelson, Esq, CEO of Federal Compliance Consulting LLC.
Christina L. Cordero, PhD, MPH, Project Director, Division of Healthcare Quality Evaluation, The Joint Commission
Deirdre Mylod Phd, Executive Director of the Institute for Innovation, Press Ganey (TBD)

Moderator:
Vonessa Costa, CoreCHI, NCIHC Outreach Committee Member

For more information: https://www.ncihc.org/

Background:
The National Council on Interpreting in Health Care (NCIHC) is a multidisciplinary organization whose mission is to promote and enhance language access in health care in the United States. Formally established in 1998, NCIHC comprises language access leaders from around the country who work as healthcare interpreters, interpreter service coordinators, language service providers, clinicians, policymakers, advocates, educators, and researchers. In line with its goal of collecting, disseminating, and acting as a clearinghouse on programs and policies to improve language access in health care for limited English proficient (LEP) and deaf individuals, NCIHC sponsors a national dialogue of diverse voices and interests.

NCIHC will host a series of regional language access workshops – “NCIHC On the Road” – throughout 2022-2023. These virtual events will join interpreters, advocates, patients, hospital administrators, and other stakeholders for learning and discussion around building language access infrastructure in areas where public investment and oversight in healthcare interpretation is critical.